U.S. CAD Support
There are a variety of ways for customers to contact U.S. CAD for technical support.
Remote desktop support is something U.S. CAD is currently doing with many of our customers, and this is how we manage all of our training systems at our own training locations throughout Southern California, Nevada, Arizona, and Hawaii so we are very familiar with the process and utilize this to our own advantage all the time.
Customer Satisfaction is Our Goal
The Autodesk Customer Satisfaction (CSAT) program measures a customer’s pre-and post-sales experience with U.S. CAD. The online survey is conducted quarterly in the months of March, June, September, and December.
As a valued U.S. CAD customer, we encourage you to take a few minutes to participate in the online Autodesk survey and provide your candid feedback regarding your experience with your Autodesk products and the services you have received from U.S. CAD.
Your participation in the survey is important, as your feedback will enable U.S. CAD to:
- Focus on areas of improvement and, where required, implement changes.
- Recognize areas where we excel and continue to support you in achieving your business goals.
If you recently activated an Autodesk product, renewed your product subscription, or received technical support from U.S. CAD, there is a high likelihood that you will be invited by Autodesk to participate in the survey.
Look for an email invitation from CustomerSAT (firstname.lastname@example.org). If you don’t receive the invitation, please check your spam folder. Your privacy is important to us, so if you would like to be excluded from the survey, you will have the opportunity to opt out through the upcoming email invitation.
If you are happy with the services, training, and support provided by U.S. CAD, but unsatisfied with the product or Autodesk, please ensure that you clarify this in the comments of the survey.
Should you have any questions about the survey, please contact U.S. CAD’s Customer Care team at email@example.com.