Welcome, Team Miron!

Technical Support

Self Service

Autodesk Construction Cloud

Autodesk Support

Architecture, Engineering & Construction Collection

Premium Plan Advanced Support Directly with Autodesk

Build -  BIM Collaborate - Takeoff - Docs

Revit - AutoCAD - InfraWorks - NavisWorks - Civil 3D - Docs

USCAD Support

We understand that fully-functioning software and solutions are a critical part of your business. If you have an urgent need or would like help in navigating the resources listed above, please contact our team directly.
 

E: premiumsupport@uscad.com
T: 877-648-7223

Mon-Fri-8-6pm CST excluding holidays

Meet Your Dedicated U.S. CAD Team

Below you will find your dedicated U.S. CAD team. This hand selected team was curated to help your organization leverage the advantages of BIM throughout the entire Building Design, Construction, Fabrication and Facilities Management lifecycle.

Lisa Casey

ACCOUNT MANAGER
Primary Point of Contact

Lisa Casey, Account manager at U.S. CAD has been making a long career out of being a trusted adviser to customers going beyond the sale. Her years of experience with the AEC market have provided her with several performance awards and recognitions for performance and customer satisfaction. She responsive to customer needs by listening and acting swiftly. When she is not working with her named accounts she also is a volunteer EMT for a local ambulance service.

Keith Janofski

CUSTOMER SUCCESS
MANAGER

Keith is dedicated to discovering customer paint points. He is Miron's go-to person and escalation point for enterprise level accounts and will provide effective guidance from the beginning of your journey. Keith will be point of contact to assist with Onboarding, coordination of Discovery’s and Business Alignment meetings and assistance with technical support.

Aaron Wagner

CONSULTANT - CONSTRUCTION BUSINESS LINE LEAD

With a focus in the construction industry, and a background in architectural design, Aaron specializes in BIM and CAD including research, development, implementation, training, and support for customers on Autodesk BIM and CAD solutions. Aaron specializes in Autodesk® BIM 360®, Revit Architecture®, Revit MEP®, and Structure Dynamo®.

E: lisa.casey@uscad.com 
T: 906-282-7899
E: keith.janofski@uscad.com
T: 877-648-7223
E: aaron.wagner@uscad.com
T: 877-648-7223 x301

Victoria Wolfman

TERRITORY ACCOUNT SALES EXECUTIVE

Victoria is Autodesk’s Territory Account Sales Executive for Miron Construction. Focusing on the “Design” side (desktop authoring tools) of the business at Autodesk, she provides her customers with Architectural, Engineering & Construction Software which help to reduce their costs, improve workflows, connect teams and data. A few of her accomplishments include Autodesk Rookie of the Year and Diamond Club. She lives in Chicago and works with the Wisconsin, Indiana and Michigan Regions.

Matt Coakley

MIDMARKET ACCOUNT EXECUTIVE

Matt Coakley, Midmarket Account Executive at Autodesk Construction Solutions is Miron’s key contact within Autodesk for Construction Technology. Matt has been partnering with the top contractors across Wisconsin over the last 4 years. His areas of expertise are in Bid Management, Project Management, and Field Workflows. Matt is a local Wisconsinite and an avid fisherman.

Scott Colarossi

CUSTOMER SUCCESS MANAGER

Experienced Implementation Manager with a demonstrated history of working in the computer software industry. Skilled in Autodesk BIM 360 Platform, Construction, Risk Management, Analytical Skills, Business Process Improvement, and Project Planning. Strong program and project management professional with a Bachelor of Science (BS) focused in Civil Engineering from The Ohio State University.

E: victoria.wolfman@autodesk.com
T: 773-350-5384
E: matthew.coakley@autodesk.com
T: 262-236-7732
E: scott.colarossi@autodesk.com
T: 614-795-7324

Important Links

Events & Webinars

Online University

Construction Video Vault

Recent Articles & Blog

Construction Cosmos Newsletter

How U.S. CAD Customer Success Benefits You

EFFECTIVE
ONBOARDING

Ensure you know how
to use your solutions.

VALUE
ATTAINMENT

Ensure you're getting
value from your solutions.

ONSITE
DISCOVERY

Understand your tools & workflows
to eliminate pain points.

BUSINESS
ALIGNMENT

Meet with stakeholders to understand business goals for alignment.

HEALTH
CHECKS

Conduct regular health checks on your tools & workflows to keep in top shape.

SUCCESS
MANAGER

Advocate for your success across
all areas of U.S. CAD.

THOUGHT
LEADERSHIP

Provide an array of resources, tools, tips & events to keep you up-to-date of industry trends & insights.

ELEVATED TECHNICAL
SUPPORT

Obtain elevated support when
issues arise for faster resolution.