Support

We understand that fully-functioning software and solutions are a critical part of your business. If you have an urgent need, please call our team directly at (877) 648-7223 so we can document your issues right away.

Email/Web-Based
Support

Onsite
Support

Remote Helpdesk
Support

Providing the support to help &
maximize your company's investment 

 We help every area of your organization achieve top performance & productivity for improved bottom-line results

WITHIN
2 HOURS

We'll create a case and make initial contact with you.

WITHIN
24 HOURS

We'll reach out to you with a resolution or more information about your technical issue. If your case requires escalation to the manufacturer's support department, we will inform you within 72 hours and also help track your case.

AFTER HOURS
& URGENT SUPPORT

We understand that fully-functioning software applications are a critical part of your business. For this reason, if you have an urgent need after-hours, support is available by calling (877) 648-7223.

HOURS OF
OPERATION

8:00 a.m. – 5:00 p.m. in the Central time zone and Pacific time zone, excluding U.S. CAD holidays, with access to U.S. CAD technical support staff.