Technical Experts

Our team of bright & passionate AEC product & industry experts guide clients through technology decisions, introducing new workflows, understanding their industries and unique business dynamics so we can help them meet their goals and objectives.


Marc Bailey, CPT, LEED AP

Senior BIM Engineer

Marc Bailey is a consummate designer with more than 22 years of experience providing design, engineering services, and construction services for the healthcare, commercial, industrial, municipal, education, and government markets for many notable companies and projects. Whether designing a cornerstone healthcare project or multistory superstructure high rise, Marc leans on his in-the-field construction and estimating experience to inform his complex designs. He is an advocate of Autodesk Revit MEP and Autodesk Fabrication in the design and creative process, and highly proficient in Autodesk Navisworks, able to integrate the mechanical systems within the model to ensure constructability.

Randy Bayudan

Randy Bayudan

Senior Techncial Specialist

Randy has extensive experience in architecture and engineering having worked in various roles such as MEP design and coordination, producing fabrication designs, and delivering LOD 400 level projects. Randy specialized in Autodesk® MEP and BIM solutions including Revit and Dynamo, and Leica and HoloLive products.


Doug Benoit

Senior Technical Specialist

Doug has more than 25 years of civil engineering experience on roadway, residential, and commercial projects. Doug is an Autodesk® Certified Instructor and Autodesk Certified Professional. He delivers training, mentoring, content creation, and technical support to customers.

Ron Couillard

Ron Couillard

Senior Technical Specialist

Ron has more than 20 years of civil infrastructure industry experience with expertise in an array of Autodesk® civil solutions. He provides clients with technology, software, and hardware recommendations to help solve their business needs – leveraging his field experience serving as a CAD Manager and Senior Civil Designer at several engineering firms.


José Cruz

Technical Specialist

José specializes in construction project management with expertise in Autodesk® BIM 360®. José has extensive knowledge of construction practices, and he currently provides consulting, technical support, configuration, and training services to clients using BIM 360 to manage projects.

Nikki Divers

Nikki Divers

Senior Project Manager

Nikki Divers came to U.S. CAD with a diverse background. Her introduction to technology came while working in the ski industry, where she was a Service Manager for snowmaking equipment manufacture. In 2009 she left the ski industry to expand her knowledge in the electrical field. Ms. Divers pursued her electrical license while working full-time as an electrician. During her time as an electrician field, Ms. Divers managed a crew that laid out job sites with robotic total stations and a leading member of a Virtual Design for Construction team. At U.S.CAD, Ms. Divers started as a project manager overseeing BIM coordination projects and training subcontractors on how to use robotic total stations to take BIM to the next level in the field. Recently, Ms. Divers was promoted to lead our Project Management team.

Michael Gaines

Michael Gaines

Senior Technical

Michael has more than 18 years of experience in CAD design within the civil and structural engineering industry. He specializes Autodesk® Civil 3D® and AutoCAD® solutions and provides training, consulting, mentoring, and project support to clients.

Denver Galloway_2

Denver Galloway

Director of Professional Services, Central Region

Denver Galloway’s more than 15 years of experience in the AEC industry, extensive training, and Autodesk certifications have awarded him with Civil 3D Implementation Certified Expert (ICE) status, Autodesk Level 5 Application Engineer status, and the successful training of more than 1,500 CAD professionals. Specializing in the implementation, training, and support of Autodesk civil engineering products, Mr. Galloway has provided Civil 3D solutions to hundreds of customers throughout the Midwest. His experience includes: consulting services for civil engineers, CAD management, and development and implementation of project- and company-specific project standards.


Troy Gates

Director of Technology

Troy Gates brings more than 20 years of industry experience to his role as Director of Technology. Mr. Gates began his career in several CAD and engineering roles where he was responsible for CAD/BIM standards and training, Revit implementation strategies and client support. In many of his roles, he helped bridge the gap between design and IT, providing network infrastructure recommendations and collaborating with IT Managers on design technology-related projects. As a result, Mr. Gates often led his company’s design and BIM technology efforts, including creation and deployment of BIM standards and libraries, model collaboration, and BIM execution plans. Mr. Gates led the Design Technology team at KTGY Architecture, a 400- person firm. In addition to his work on client projects, Mr. Gates is also part of the Autodesk Developer Network and various technology user groups.

Daven Hamamoto

Daven Hamamoto

Director of In-House Production

Daven Hamamoto is the Director of In-House Production at U.S. CAD and was formerly the Production Services Manager of Pacific CADD Services, Inc. a CAD services firm that provided CAD and BIM services, management, implementation, and awareness for clients across Hawaii. He has been managing CAD projects with Autodesk products for over 20 years and Autodesk BIM projects for the past 8 years. Mr. Hamamoto has been a Board Member of the Aloha State AutoCAD Users Group since 2002 and is an active member in the Hawaii Revit / VDC Group and Autodesk User Group International.

Jaysn Inciong

Jasyn Inciong

Technical Specialist

Jasyn has extensive experience in HVAC and plumbing design for residential buildings, commercial, and retail spaces, and military facilities. He has expertise in 3D modeling using Autodesk® AutoCAD® and Revit solutions. Jasyn also has experience using Leica scanning solutions.


KaDe King

Senior Technical Specialist & ATC Manager

KaDe provides training on Autodesk® AutoCAD®, Map 3D®, and Civil 3D® solutions. She provides technical support, consulting on CAD management services, Autodesk licensing and deployment, including deployment builds, license server setups and updates, license file merging and configuration. KaDe has extensive experience in the civil infrastructure industry and often speaks at Autodesk University.

Ryan Knutson

Ryan Knutson

Senior Support Specialist

Ryan has more than 25 years of experience in the architecture industry. His expertise is in CAD/BIM management, BIM, architectural drafting and design, electrical drafting and design, space planning, 3D design, and visualization. Ryan provides implementation, training, Autodesk® license management, and advanced technical support to clients. He is a LEED Green Associate, Autodesk Certified Instructor, Certified AutoCAD, and Revit Professional.


Andrell Laniewicz

Senior Technical Specialist

Possessing extensive knowledge and skills of construction solutions such as Autodesk® BIM 360®, Revit®, and Navisworks®, and MSUITE® FABPro™ and BIMPro™, productivity and status tracking solutions, Andrell provides implementation, training, mentoring, technical content and support to customers. Andrell is an Autodesk Certified Instructor and Autodesk Certified Professional.

Favi Medina

Faviola Medina

Director - Pro Services, W. Region

Faviola Medina has over fifteen years’ experience as a Technology Project Manager. Ms. Medina’s approach to Project Management is first and foremost customer/owner focused. Listening and understanding a client’s needs is instrumental in setting up and managing projects successfully. Faviola started her career as a technical specialist, installing and configuring document management systems and her experience then extended into Project Management. The knowledge she obtained in the early years of her career have been beneficial to her in acquiring a better understanding of technology networks. As a result of this experience, Faviola is very hands-on and not afraid to jump in and assist in the completion of technical tasks. Her project resume spans across Federal, State and Local government agencies and utilities.

Ted Moberg

Ted Moberg

Senior Technical Specialist

Ted specializes in reality capture solutions and managing and supporting BIM/CAD software applications. He has extensive experience and knowledge of Leica®, Autodesk®, and Bluebeam® solutions providing services, technical support, mentoring, and training to customers. Ted is an Autodesk Certified Professional, Bluebeam Certified Technical Consultant, and Bluebeam Certified Instructor.

Chandel Ninmann

Chandel Ninmann

Senior Technical Specialist

Chandel focuses on the construction industry specializing in CFMF prefabrication, clash coordination, and BIM services. Chandel specializes in Autodesk Revit Architecture, Navisworks, Revit Structure, BIM 360, and Bluebeam solutions.


Ken Phelps

Senior Bluebeam Product Specialist

Ken Phelps began his career in the Autodesk Reseller channel in 1998. Since then, he has provided training for thousands of people on best practices for 2D and 3D design software, as well as document management software. Mr. Phelps has expansive knowledge in the manufacturing and AEC industries and provides industry-leading customization, implementation, technical guides, and training for Bluebeam Revu users nationwide. He is passionate about working with customers to get to know and understand their workflows and develop a plan for adoption of technology, as well as building trusted partnerships through his passion for learning and education.

Aaron Powell

Aaron Powell

Senior Technical Specialist

Aaron has extensive experience in the fields of civil engineering, planning, and surveying focusing on civil design and land project oversight and specializes in Autodesk® civil infrastructure solutions. Aaron is an Autodesk Certified Professional.

Brian Smith

Brian Smith

Cloud Solutions Specialist

Brian Smith is U.S. CAD’s Cloud Solutions Specialist. He brings many years of experience to the U.S. CAD team, specifically in the areas of network administration, user management, and technical support. In his current role, Mr. Smith acts as the key point of contact for various cloud services such as Microsoft Azure, Office 365, and Panzura. He is skilled at interacting with all levels of personnel within an organization and is able to address client concerns quickly, accurately, and efficiently. Mr. Smith helps clients with consulting, configuration, and deployment of cloud services to meet their current and future IT needs.


Aaron Wagner

Technology Consultant

With a focus in the construction industry, and a background in architectural design, Aaron specializes in BIM and CAD including research, development, implementation, training, and support for customers on Autodesk BIM and CAD solutions. Aaron specializes in Autodesk® BIM 360®, Revit Architecture®, Revit MEP®, and Structure Dynamo®.


Sunny Watts

Senior BIM Engineer/Technical Specialist

Sunny has extensive experience in the fields of construction and electrical engineering. She supports the production of design models, construction prefabrication planning, and spatial coordination for various trades. She specializes in Autodesk® Revit®, BIM 360®, and PlanGrid® and conducts high-level and in-depth training sessions for clients. Sunny is an Autodesk Certified Professional, Autodesk Certified Instructor, Bluebeam® Certified Consultant, and a Bluebeam Certified Instructor.